News & Events

MasterCard recommend plastic stands for contactless payment terminals

MasterCard have made explicit their recommendations for contactless payment terminals in their PDF ‘MasterCard PayPass best practices for merchants’. There is a clear emphasis on physically securing the terminal at Point of Sale:

“The reader should be installed in a permanent, stable fashion to prevent it from being knocked around and damaged.”

And it’s not just the security of the Point of Sale which is affected. They also recommend plastic stands over metal stands.

“Avoid placing PayPass readers in close proximity to metal objects, as this can reduce the read range of PayPass cards or devices. Reader and terminal equipment stands should be plastic instead of metal.”


NFC Inteference

This fact, which Tailwind have been aware of for some time anecdotally, is now being highlighted by a major brand: metal stands can interfere with NFC for payment terminals. Deadlines are fast approaching for European retailers regarding contactless readers and the number of customers using contactless payments is increasing all the time, so the recommendations on best practice are highly relevant.

Deadlines for Contactless

From January 2016 all businesses replacing their estates of payment terminals must replace with contactless enabled terminals. From 2020, all terminals must be contactless enabled. This gives a timeframe not just to replace all terminals with contactless enabled but also to ensure those terminals are placed on suitable, plastic stands.

Plastic Stands

Tailwind’s FlexiPole stands are plastic, not metal, and offer no interference for contactless Near Field Communication, a unique attribute in a world where contactless payments are becoming more prevalent.

Contactless payment limits are being increased across Europe and Apple Pay, already rolled out in the USA is now coming to Europe and the rest of the world in the near future. Apple Pay, fundamentally, is a contactless payment and can only be used with a contactless terminal. Android phone based mobile wallets will follow the same approach. 

A Cashless Future

So, retailers across the world need to consider not just security but also connectivity, as the world of payments leaps into a cashless future. It’s an exciting time to be in payments, and here at Tailwind we’re pleased that the advantages of non-metal point of sale stands for payment terminals and PIN pads are being publicly recognised by the major card brands.

Make sure your contactless terminals are suitably mounted and contact Tailwind today.

To read MasterCard’s best practice recommendations visit:

United Kingdom:
Unit 2a, Castle Business Centre
Queensferry Rd, Dunfermline Fife KY11 8NT
tel: +44 (0)1383 661237
United States:
14451 Ewing Ave
Burnsville, MN 55306

Tailwind Solutions Limited is registered in Scotland. Company Registration SC 306824

Copyright © 2019 Tailwind Solutions Limited